Privacy Policy

Last updated: December 15, 2024

At Precision Gaming Studios, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how Crosshair V2 collects, uses, and safeguards your data when you use our application and services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Email address (for account creation and support)
• Username or display name
• Gaming preferences and settings
• Feedback and support communications

Usage Data

We automatically collect certain information about your use of Crosshair V2, including:

• Application usage patterns and preferences
• Performance analytics and error reports
• Crosshair customization settings
• System information (operating system, hardware specifications)

Technical Information

Our application may collect technical information such as:

• Device specifications and capabilities
• Application version and update information
• Performance metrics and crash reports
• Network connectivity information

How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide and maintain Crosshair V2 functionality
• Personalization: To customize your crosshair experience and suggest optimal settings
• Improvement: To analyze usage patterns and improve our application
• Support: To provide customer support and respond to inquiries
• Communication: To send important updates and notifications
• Security: To protect against fraud and ensure application security

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our application
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Secure data storage and backup systems

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of certain data collection and processing

Cookies and Tracking Technologies

Crosshair V2 may use cookies and similar tracking technologies to enhance your experience. These technologies help us:

• Remember your preferences and settings
• Analyze application usage and performance
• Provide personalized content and recommendations
• Improve our services and user experience

Third-Party Services

Our application may integrate with third-party services, such as:

• Microsoft Game Bar for overlay functionality
• Steam for distribution and updates
• Analytics services for performance monitoring

These services have their own privacy policies, and we encourage you to review them.

Children's Privacy

Crosshair V2 is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@crosshairxv2.com
• Website: https://www.crosshairxv2.com
• Address: Precision Gaming Studios

We are committed to addressing your concerns and will respond to your inquiry as soon as possible.

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